PRIVACY POLICY

At SOUVVIP, we are committed to protecting the privacy of our customers and ensuring the safe and secure collection, use, and sharing of your personal information. This Privacy Policy explains how we collect, use, and protect the information that you provide when using our website or services.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: When you place an order or interact with our website, we collect personal details such as your name, address, email, phone number, and payment details (e.g., credit card information).
  • Non-Personal Information: This may include data such as IP address, browser type, operating system, pages viewed on our website, and the time of visit. This information helps us improve the performance and functionality of our website.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Order Processing: To process and fulfill your orders, including shipping and customer service.
  • Communication: To send you updates on your order, promotions, and other relevant information.
  • Personalization: To personalize your shopping experience by suggesting products based on your browsing history.
  • Marketing: To send newsletters, discounts, and promotional offers (which you can opt-out of at any time).

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in processing payments, shipping orders, and improving our services.
  • Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena or other legal request.

4. Data Security

We use industry-standard security measures to protect the personal information we collect. This includes encryption technology (such as SSL) to ensure that all sensitive data, like credit card information, is securely transmitted over the internet. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access, update, or delete the personal information we hold about you.
  • Opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email.
  • Request a copy of your personal data by contacting us at info@souvevip.click.

7. Children’s Privacy

SOUVVIP does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Revised” date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date: January 13, 2025