Shipping Policy

Address:
1020 Chalkstone Dr, Mitchell, South Dakota
Phone: (605) 996-8311
Email: info@livinshop.click
Website: livinshop.click
Effective Date: January 13, 2025

At LivinShop, we are committed to providing our customers with fast, reliable, and secure shipping. We understand the importance of getting your products in a timely manner, and we want to ensure that your shopping experience is as smooth as possible from the moment you place your order to the moment it arrives at your door.

  1. Processing Time:
    After you place your order, we begin processing it right away. Typically, all orders are processed within 1–3 business days. Please note that orders placed after 3 PM or on weekends and holidays will be processed on the following business day. While we strive to process orders as quickly as possible, during peak shopping seasons or during special promotions, processing times may take a little longer. We will keep you updated on the status of your order if there are any delays.

  2. Shipping Methods:
    We understand that every customer has different needs when it comes to shipping, which is why we offer a variety of shipping methods. At checkout, you will be able to choose from multiple shipping options, including standard, expedited, and priority shipping. Standard shipping generally takes 3–7 business days for delivery, while expedited and priority shipping offer faster delivery, depending on your location. We work with trusted carriers like USPS, UPS, and FedEx to ensure your order arrives in a safe and timely manner.

  3. Shipping Rates:
    Shipping rates are based on the size, weight, and destination of your order. Once you add products to your cart and proceed to checkout, you will be able to see the exact shipping cost based on your selected shipping method and delivery address. We aim to keep shipping costs as affordable as possible while maintaining the quality of service. We offer free standard shipping on orders over a specified amount—check the website for current promotions. For expedited and international shipping, additional fees may apply, which will be clearly listed before you finalize your order.

  4. International Shipping:
    At the moment, LivinShop only offers shipping within the United States. However, we are working towards expanding our shipping services to international customers, and we hope to offer global shipping options in the near future. Please check back for updates on international shipping availability. We apologize for any inconvenience this may cause and appreciate your understanding.

  5. Order Tracking:
    Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website. If you have not received your tracking information within 3 business days of placing your order, please contact our customer support team, and we will assist you in locating your order.

  6. Damaged or Lost Items:
    We take great care in ensuring that your order is packed securely for shipping. However, if your package is damaged during transit or you do not receive your order, please reach out to us at info@livinshop.click within 7 days of receiving your order. We will promptly assist you by either sending a replacement or issuing a refund. If the package is lost in transit, we will work with the carrier to resolve the issue and make sure you receive your items as soon as possible.

  7. Delivery Time:
    Delivery times vary based on the shipping method you choose and your location. Standard shipping typically takes 3-7 business days, while expedited shipping can shorten delivery to 2-3 business days, and priority shipping can deliver within 1-2 business days. Please note that delivery times are estimates and may vary based on external factors, such as weather, holidays, or carrier delays. If there are any significant delays, we will notify you immediately.

  8. Shipping Address:
    Please make sure that the shipping address you provide is correct and complete. We are not responsible for delays or lost packages due to incorrect address information. If you notice any errors after placing your order, please contact our customer service team right away so that we can update your shipping information.

  9. Restricted Shipping Locations:
    While we strive to ship to all areas within the United States, there may be some locations where we are unable to provide shipping due to restrictions. If we are unable to ship to your address, you will be notified during the checkout process, and we will work with you to find a suitable solution.

  10. Signature Requirement:
    For certain high-value orders, we may require a signature upon delivery to ensure that the package is received by the correct person. You will be notified at checkout if your order will require a signature.

We are committed to providing a positive shopping experience and ensuring that your orders are delivered as quickly and safely as possible. If you have any questions or concerns about our shipping policies, please do not hesitate to contact us at info@livinshop.click.