SALES POLICY

This Sales Policy outlines the terms and conditions under which SOUVVIP sells products through our website. By placing an order, you agree to these terms and conditions.

1. Order Acceptance

All orders placed with SOUVVIP are subject to acceptance. We reserve the right to cancel or refuse an order for any reason, including but not limited to:

  • Errors in pricing or product descriptions
  • Inaccurate or incomplete order information
  • Suspected fraudulent activity

If your order is canceled, you will receive a full refund for any amounts already paid.

2. Pricing

All prices are listed in U.S. dollars and may be subject to change without notice. Taxes and shipping charges will be added to your order at checkout, and the final total will be provided before you confirm your purchase.

3. Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as offered at checkout

4. Shipping and Delivery

We offer various shipping methods, including standard and expedited shipping, which will be available to you at checkout. Shipping costs are calculated based on the weight and destination of your order.

Estimated delivery times vary based on the shipping method chosen and your location. Please allow extra time for delays caused by weather or third-party carriers.

5. Sales Tax

Sales tax will be applied based on the destination of the shipment and the applicable state tax rate. The total sales tax will be calculated at checkout.

6. Order Cancellations

Orders may be canceled by contacting us as long as the order has not yet been shipped. If the order is already shipped, cancellation is not possible, and you will need to follow our return process for a refund.

7. Gift Cards

Gift cards purchased through our website are non-returnable and non-refundable. Gift cards may be used to purchase products on our website but cannot be redeemed for cash.

8. Limitation of Liability

Our liability is limited to the amount you paid for the product(s) in question. SOUVVIP is not responsible for any incidental, indirect, or consequential damages that may arise from the use or inability to use our products.

Effective Date: January 13, 2025